How to get Internet Connection?　

2024.10.18　｜　 Life Style Info　｜　 How to? Guide　｜　

Wondering about how you set up internet connection in Japan?

In general, it takes 2 weeks to arrange internet connection. So it is a better idea to get it started early. We do have the contact details of several internet providers that speak English, please see below.

 

1) NTT(FLET’S) – 0120-565-950(English)　(Office hour: Weekday 9:00 ~ 17:00) – http://flets.com/english/index.html?link_id=g_home

 

2) SoftBank Air

0570-666-595 (Soft bank translation service center. Business Hours: 10:00 ~ 18:00 /Weekdays. Closed on Weekends and National Holidays)

https://www.softbank.jp/en/internet/ (Details – Japanese Only)

 

3) KDDI Internet Service

KDDI Customer Service: 0120-959-472 (English / Office hour: 9:00 ~ 20:00/ Toll Free)

https://www.au.com/english/internet/?aa_bid=we-we-egn-2101

 

4) OCN –

http://506506.ntt.com/english/?link_id=linkout_506

MEMO：

ニューロ光（Japanese only) https://www.nuro.jp/hikari/

UR公式インターネットに関して Regarding UR official internet (Japanese only):  https://www.ur-net.go.jp/chintai_portal/kyojyusha/it/it.html